Privacy Policy

Our Processing Role

For Personal Information collected through our Sites and our direct business relationships, Trustdesk determines how and why the information is processed. In certain engagements, Trustdesk may process Personal Information on behalf of a corporate customer under that customer’s instructions and applicable agreements.

What Information We Collect

“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

• Contact information, such as your name, email address, mailing address, and phone number
• Professional information, such as your employer, occupation, and professional details you provide
• Internet or other electronic network activity information (IP address, browser type, etc.)
• Geolocation data (city, state, and ZIP code)
• Audio, electronic, visual, or sensory information (photographs, logos, artwork)
• Inferences drawn from collected information to understand preferences
• Account information (log-in credentials where applicable)
• Other information you choose to provide (survey responses, feedback)

How We Collect Your Personal Information

We collect your Personal Information from the following sources:

• Directly from you when you visit Sites, submit forms, or place orders
• Tracking technologies like cookies and web beacons
• Third parties (employers, business partners, service providers)
• Publicly available sources (professional profiles, company websites)

How We Use Your Personal Information

• Provide products and services (order fulfillment, payments, support)
• Build and maintain customer relationships through marketing
• Improve our Sites and service offerings via usage trends and analysis
• Maintain security, prevent fraud, and manage operational risks
• Comply with legal obligations and respond to legal proceedings
• Support corporate transactions (mergers, acquisitions, etc.)

How We Disclose Your Personal Information

• Sales representatives and account contacts for transaction support
• Business partners, manufacturers, and suppliers for production
• Service providers for payment, shipping, and data hosting
• Corporate customers where we act as a processor
• Legal and regulatory authorities as required by law

Privacy Rights

Subject to verification and applicable exceptions, residents may have the following rights:

• Right to Know / Access: Request details on collected data and its use
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate information
• Right to Opt Out: Opt out of certain disclosures for targeted advertising
• Right to Limit Use: Limit sensitive information use to necessary purposes
• Right to Non-Discrimination: Exercise rights without fear of discrimination

Retention of Information

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, satisfy legal requirements, and as permitted by law. We consider data volume, sensitivity, and risk of harm when determining retention periods.

Cookies and Web Beacons

We use cookies to remember preferences and improve functionality. Web beacons help us measure usage patterns and understand engagement with our communications. Use browser settings to manage your cookie preferences.

GDPR Principles We Follow

• Lawfulness, fairness & transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity & confidentiality
• Accountability

Security

We use commercially reasonable administrative, technical, and organizational measures designed to safeguard Personal Information. No transmission or storage method is completely secure, and absolute security cannot be guaranteed.